Privacy Policy

We collect information you provide directly — name, email, phone, company, billing details — and information collected automatically such as device, IP, browser, pages visited and product usage analytics.

For business communication tools (e.g. WhatsApp API), we process message metadata and content strictly to deliver the requested service.

• To provide, operate and maintain our products and services.
• To process transactions and send related billing information.
• To send product updates, security alerts and support messages.
• To improve our products, build new features and prevent abuse.
• To comply with legal obligations under Indian and applicable global law.

We do not sell your personal data. We share information only with vetted service providers (hosting, payments, analytics, email) under strict data processing agreements, or when required by law.

We use industry-standard safeguards including TLS encryption in transit, encryption at rest, role-based access control, audit logging and regular security reviews. No method of transmission is 100% secure, but we work hard to protect your information.

We retain personal data only for as long as needed to provide the services and for legitimate business or legal purposes. You may request deletion at any time.

You may request access, correction, export or deletion of your personal data, and withdraw consent for marketing communications. Contact privacy@mssolutions.in to exercise these rights.

Our services are intended for businesses and users above 18. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.